Order Cancellation Policy

To cancel an order you have placed with Life Transformation Associates, you must contact customer support by email mgordon@hypnotherapycenter.com or by phone at 1 (800) 398-0034 or (510) 839-4800. Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped. When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information. Please note that if the item has shipped, the order cannot be canceled. In this case, you can request to return the item for a refund (minus shipping costs).

Out of Stock Policy

Our inventory can fluctuate throughout the day, so an item indicated as “instock” when you place your order may, in fact, be outofstock. In this event, we make every effort to contact you by email immediately to notify you that your order will be placed on backorder. The email will also provide you with information on how to cancel the order if you would prefer not to wait for the item to be in stock again. Most outofstock items are in stock again within two (2) weeks.

Shipping Policy for Instock Items

All items indicated to be instock are shipped on the next day if the order is placed before 1:00 PM. Instock items ordered after 1:00 will be shipped on the following business day. A confirmation email is sent once the item leaves our warehouse. This email will not only confirm that the item has left our warehouse, but will also provide the UPS tracking number for your item along with an estimated delivery date (according to UPS, and based on the shipping method you selected). IMPORTANT: As inventory fluctuates hourly, an item indicated as “instock” when you place your order may, in fact, be outofstock. In this event, we make every effort to contact you by email immediately to notify you that your order will be placed on backorder. The email will also provide you with information on how to cancel the order if you would prefer not to wait for the item to be in stock again.

Return Policy

Every product you buy from Life Transformation Associates comes with a 30 day limited warranty. The warranty applies to products that have been confirmed as defective by Life Transformation Associates, which may be repaired or replaced (at our sole discretion). For assistance or to exchange a defective product, please call Life Transformation Associates customer support at 1 (800) 398-0034 or (510) 839-4800.

Privacy Statemnet

See our Privacy Statement for further details.
We keep your information confidential.

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